Frequently Asked Questions

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General

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Prescriptions

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New Patient Questions

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3D Mammograms

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Insurance

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Directions

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Appointments

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Medical

General

Categories: General New Patient

Teenage girls should set up an appointment to meet their gynecologist some time between the ages of 13 and 16.  Although pelvic exams are usually not required during the first visit, this visit allows a teen to become familiar with the doctor or nurse and establish a medical and sexual history.  This is a good opportunity to educate teenage girls about contraceptives and sexually transmitted disease.  Once a woman is sexually active, she should begin exams.

Category: General

Yes. But please allow 7- 10 business days after signing release.  Please be aware that provision of some records may incur a charge.

Category: General

Yes. We will call you 2 days before your appointment. This way, if you have to cancel, we are able to offer that appointment time to another patient who needs it.
Also, please give a 24 hour notice if you must cancel an appointment.

Categories: General New Patient

Courtview stopped delivering babies in 2012.  So while we certainly can help our patients prepare optimally for pregnancy, and evaluate and treat any problems they may encounter in early pregnancy, we cannot provide continuing care beyond early pregnancy.

Categories: General New Patient

Most doctors recommend exams every 1 to 2 years, depending on your age and health.

Categories: General New Patient

We are open on Monday-Thursday from 8:30 am – 5:00 pm.
Friday we are open 8:30 – 12:00 pm.

Categories: General New Patient

There is a doctor available 24 hours a day. If you call the office after office hours you will be directed to one of our on call nurses. If you need to speak to the doctor on call, the nurse will contact the doctor for you. Chronic problems, prescription refills, and appointments are not appropriate reasons to call after hours.

Categories: General New Patient

HIPAA is a complex set of federal law designed to secure your information.

Categories: General New Patient

Only with your written permission.

Categories: General New Patient

Lab results are not routinely left on an answering machine or voice mail. But if you request, you can document that in writing and we will do so.

New Patient Questions

Categories: General New Patient

Teenage girls should set up an appointment to meet their gynecologist some time between the ages of 13 and 16.  Although pelvic exams are usually not required during the first visit, this visit allows a teen to become familiar with the doctor or nurse and establish a medical and sexual history.  This is a good opportunity to educate teenage girls about contraceptives and sexually transmitted disease.  Once a woman is sexually active, she should begin exams.

Categories: General New Patient

Courtview stopped delivering babies in 2012.  So while we certainly can help our patients prepare optimally for pregnancy, and evaluate and treat any problems they may encounter in early pregnancy, we cannot provide continuing care beyond early pregnancy.

Categories: General New Patient

Most doctors recommend exams every 1 to 2 years, depending on your age and health.

Categories: General New Patient

We are open on Monday-Thursday from 8:30 am – 5:00 pm.
Friday we are open 8:30 – 12:00 pm.

Categories: General New Patient

There is a doctor available 24 hours a day. If you call the office after office hours you will be directed to one of our on call nurses. If you need to speak to the doctor on call, the nurse will contact the doctor for you. Chronic problems, prescription refills, and appointments are not appropriate reasons to call after hours.

Categories: General New Patient

HIPAA is a complex set of federal law designed to secure your information.

Please bring

  • To expedite the check-in process, please print and fill out the history form in the link below and bring it with you to your first visit.
  • all the medications that you are taking, or bring a list of the medications that describe the dosage, frequency taken, and the prescribing provider.
  • your insurance card
  • a photo ID
Categories: General New Patient

Only with your written permission.

Categories: General New Patient

Lab results are not routinely left on an answering machine or voice mail. But if you request, you can document that in writing and we will do so.

Appointments

Category: Appointments

To schedule an appointment, please contact us by phone during our regular office hours.  (704) 854-3600

Category: Appointments

Please call us at the first indication that you may be late. We will try to avoid rescheduling. If you are more that 15 minutes late however, please be advised you may be asked to reschedule.

Category: Appointments

Please bring

  • all the medications that you are taking or bring a list of the medications that describe the dosage, frequency taken, and the prescribing provider.
  • your insurance card
  • if you have been referred by another doctor and you are to bring records, please have those records with you. Without these records, your appointment  may be significantly delayed, and may even need to be rescheduled.

Please bring

  • To expedite the check-in process, please print and fill out the history form in the link below and bring it with you to your first visit.
  • all the medications that you are taking, or bring a list of the medications that describe the dosage, frequency taken, and the prescribing provider.
  • your insurance card
  • a photo ID
Category: Appointments

If you are a new patient, please arrive 15 minutes prior to your appointment.

Prescriptions

Category: Prescriptions

Please contact us by phone during regular office hours to request renewal of routine prescriptions. Please be aware that we cannot renew prescriptions for narcotic analgesics outside of regular office hours. We will renew some prescriptions after hours in response to a critical need.

Category: Prescriptions

Please call the office or have your pharmacy call us for refills.
Please allow 48 business hours to refill prescriptions.

Directions

Category: Directions

We have ample parking near our offices.

All parking is free!

Payments

Categories: Insurance Payments

Unfortunately, we must collect this money before performing procedures. This is a policy mandated by our contract with your insurance company, not our own choice.

Categories: Insurance Payments

Patients who do not have insurance coverage will receive a 20% discount if services are paid in full at the time of the visit.

Categories: Insurance Payments

You will be responsible for paying the full charge at the time of visit. We will file your insurance as a courtesy to you, and you will be reimbursed after your insurance pays.

Category: Payments

We accept cash, credit cards and personal checks.

Categories: Insurance Payments

Promptly notify Courtview Gynecology.

Insurance

Categories: Insurance Payments

Unfortunately, we must collect this money before performing procedures. This is a policy mandated by our contract with your insurance company, not our own choice.

Categories: Insurance Payments

Patients who do not have insurance coverage will receive a 20% discount if services are paid in full at the time of the visit.

Categories: Insurance Payments

You will be responsible for paying the full charge at the time of visit. We will file your insurance as a courtesy to you, and you will be reimbursed after your insurance pays.

Categories: Insurance Payments

Promptly notify Courtview Gynecology.

Medical

Category: Medical

Many women will experience leakage of very small amounts of urine on rare occasions.  This is normal.  But when the amount or frequency of urine loss becomes embarrassing, or causes a woman to avoid activities she would normally enjoy, it is no longer normal, and she should see a doctor for help.

Category: Medical

There are many types of contraception, and no single method is the best one for all women.  The key to successful birth control is finding the best option for your individual needs.  Some methods can provide both effective birth control AND reduce or eliminate other problems, such as cramps, irregular cycles, heavy flow, migraine headaches, and more.

3D Mammogram faqs

Category: 3D Mammograms

A 3D mammogram uses X-rays to create an image of the breast, which exposes you to a low level of radiation. Because a 3D mammogram is usually combined with a standard mammogram, the level of radiation may be greater than a standard mammogram alone.

Category: 3D Mammograms

Reduces the need for follow-up imaging,3D imaging can detect slightly more cancers than a standard mammogram alone, Improves breast cancer detection in dense breast tissue.

Category: 3D Mammograms

3D Mammography is also called digital breast tomosynthesis(DBT).
It is an imaging test that combines multiple breast x-rays to create a three-dimensional picture of the breast. In about the same time as a 2D mammogram lasts, 3D captures multiple image slices of the breast at different angles. These images then create a crystal-clear 3D reconstruction of the breast.

Our professionals are then able to review the digital reconstruction one thin layer at a time, like turning pages in a book. It makes it easier for radiologists to see if there are any areas to be concerned about.

👩‍⚕️ Breast Health Matters – During October 2025, Courtview is providing self-pay mammograms at $145. A simple step for your health, available for a limited time.
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